The Application & Welfare Support Cell – Public Help Center was established as a dedicated initiative to bridge the gap between citizens and the services available to them. Designed on the lines of the MeeSeva model, the center acts as a one-stop solution where individuals can access guidance and support for a wide range of government schemes and private applications. Its objective is to simplify complex processes, reduce bureaucratic hurdles, and ensure that people receive timely assistance without unnecessary delays.

Through this center, thousands of applications have been processed efficiently, covering diverse welfare schemes such as pensions, health benefits, scholarships, subsidies, and essential identity-related services. By offering end-to-end support – from documentation to submission and follow-up – the cell guarantees that no eligible citizen is left behind in availing their rightful entitlements. This has been especially impactful for marginalized communities and individuals with limited awareness or digital access.

Beyond its functional role, the Help Center has also created an environment of trust and accessibility. Citizens are empowered with information and confidence to engage with welfare programs, while the streamlined processes save time, effort, and costs. In essence, the Application & Welfare Support Cell not only improves service delivery but also strengthens social equity by ensuring inclusivity and transparency in access to welfare opportunities.